Return/Replacement Policy

The Famous Zapple.pk 7 Days Return/Replacement Policy

Zapple.pk provides a full service replacement policy for our consumers. Our customers are at the core of our business and we make every effort to satisfy their needs.
Zapple.pk has a full one-week replacement policy for all our products so you can be sure that the product you have purchased online has no manufacturing fault or defects. If any of the hereinafter mentioned issue is reported within a week via email at support@zapple.pk or by calling us  then your product shall be replaced right away.
All Physical faults are to be inspected at the time of purchase and they are the ones which can be visible but claims for scratches, dents shall not be entertained in our 7 Days return policy and only the issues that can not be spotted are to be covered. You are requested to check your product before you pay for it in the case our staff is making the delivery Zapple.pk
If you are getting your delivery from a Courier company *e.g. (TCS)* and they do not let you open the flyer then you can report about any such issues on the day you get the delivery via call or email.
Please note that items must be in an unused condition and contain all the original tags and packaging (if any). If removed then the packing for the replacement product shall be removed to adjust for the replaced product .